APP HELP (GILBERT)

NEXT LEVEL APP HELP

Manage your account, purchase memberships, training plans, book sessions and more.

Download on the App Store
Get it on Google Play

NEXT LEVEL APP FAQ

Here are some of the common questions we get about our app. Watch helpful video walk throughs to learn to navigate the app.

      How do I add my child to my account?

          Watch our helpful video app walkthrough to add a child to your account. 

          HELPFUL VIDEO
      How do I enter my child’s birthday and other personal information?

          Watch our helpful video app walkthrough to add a child birthday/information. 

          HELPFUL VIDEO
      How do I purchase a membership?

          Watch our helpful video app walkthrough to purchase a membership. 

          HELPFUL VIDEO
      Which membership should I choose?

          Your membership is based on your evaluation and how many times a week

          you plan to train. If you need help deciding which membership to choose,

          reach out to info@nextlevelsoccer.com

      How do I book a session?

          Watch our helpful video app walkthrough to book a session. 


          NOTE* Sessions MUST be booked under your child’s account.

          HELPFUL VIDEO
      How do I purchase a drop-in?

          Watch our helpful video app walkthrough to purchase a drop-in. 


          NOTE* All purchases must be made on the master (parent’s) account. Once

          you have purchased the drop-in, you will switch to the player’s account

          and follow the regular process for booking a session.

          HELPFUL VIDEO
      How do I upgrade or downgrade my membership?

          Currently this is not a feature that is offered in the app. If you would

          like to make changes to your membership, please reach out to

          katy@nextlevelsoccer.com - RE: Membership Change Request.


      How do I cancel my membership?

          Currently, this is not a feature that is offered in the app. If you would

          like to cancel your membership, please reach out to

          katy@nextlevelsoccer.com - RE: Membership Cancellation Request


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