NEXT LEVEL APP HELP

NEXT LEVEL APP FAQ

Here are some of the common questions we get about our app. Watch helpful video walk throughs to learn to navigate the app.

How do I add my child to my account?

Watch our helpful video app walkthrough to add a child to your account.

How do I enter my child’s birthday and other personal information?

Watch our helpful video app walkthrough to add a child birthday/information.

How do I purchase a membership?

Watch our helpful video app walkthrough to purchase a membership.

Which membership should I choose?

Your membership is based on your evaluation and how many times a week

you plan to train. If you need help deciding which membership to choose,

How do I book a session?

Watch our helpful video app walkthrough to book a session.

NOTE* Sessions MUST be booked under your child’s account.

How do I purchase a drop-in?

Watch our helpful video app walkthrough to purchase a drop-in.

NOTE* All purchases must be made on the master (parent’s) account. Once

you have purchased the drop-in, you will switch to the player’s account

and follow the regular process for booking a session.

How do I upgrade or downgrade my membership?

Currently this is not a feature that is offered in the app. If you would

like to make changes to your membership, please reach out to

katy@nextlevelsoccer.com - RE: Membership Change Request.

How do I cancel my membership?

Currently, this is not a feature that is offered in the app. If you would

like to cancel your membership, please reach out to

katy@nextlevelsoccer.com - RE: Membership Cancellation Request